We talk constantly about care quality. Resident outcomes. Quality of life scores. But we rarely ask: how is the caregiver doing?
Alberta's own research shows that for every $1 invested in caregiver support, the return is $11 in value — through reduced hospitalizations, lower turnover, increased productivity, and improved quality of life.
The Crisis in Numbers
In Alberta, 400,000 unpaid caregivers provide over 200 million hours of care every year — fulfilling 70 to 75% of the care their loved ones need. Many dedicate over 115 hours a week.
The WellArc™ Solution
That's why we built WellArc™ — Medi-Aide's proprietary caregiver wellbeing intelligence system. Unlike generic wellness apps, WellArc is purpose-built for shift-based care work. It transforms daily check-ins, wearable biometrics, and four proprietary clinical-style assessments into an explainable composite score (0–100) with four proprietary indices: Strain Now, Recovery Capacity, Compassion Load, and Work Fit. When the system detects a caregiver's wellness declining, it delivers shift-aware, personalized micro-interventions before burnout takes hold.