Privacy Policy
1. Introduction
Medi-Aide is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. By accessing Medi-Aide, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information to improve our services. This includes:
- Personal Information: Name, email, phone number, location, job title (Caregiver, Agency, etc.), and payment details (if applicable).
- Health & Professional Data: Certifications, job preferences, wellness tracking information.
- Technical Data: IP addresses, browser type, device information, and cookies.
3. How We Use Your Information
We use collected information for:
- Providing & Enhancing Services: AI-driven job matching, networking, wellness tracking, and training via CareHub Academy.
- Security & Compliance: Ensuring HIPAA, GDPR, and PIPEDA compliance.
- Customer Support & Communication: Sending updates, resolving issues, and responding to inquiries.
- Marketing & Personalization: Tailoring recommendations and promotions.
4. Data Sharing & Third Parties
We do not sell personal data. However, we may share data with:
- Service Providers: Payment processors, analytics providers.
- Regulatory Authorities: When required by law.
- Affiliated Partners: Agencies and healthcare providers for job matching (with user consent).
5. Data Protection & Security
Medi-Aide employs industry-standard security measures:
- End-to-End Encryption: Protecting sensitive caregiver and patient data.
- Access Control: Restricting unauthorized data access.
- Data Retention Policy: Storing personal data only as long as necessary.
6. User Rights
You have the right to:
- Access & Modify Data: View and update personal details.
- Request Data Deletion: Remove your profile permanently.
- Opt-Out of Marketing: Unsubscribe from promotional communications.
For privacy-related inquiries, contact info@medi-aide.com..
7. Changes to This Policy
Medi-Aide may update these Terms & Conditions and Privacy Policy periodically. Continued use after updates signifies agreement to new terms.
By using Medi-Aide, you confirm that you have read, understood, and agree to these policies.